Descaling Your Nespresso Machine is a procedural guide that was inspired by
user feedback (including my
own!) on the descaling process for the VertuoPlus machine. Learn more
Lone Wolf Style Guide is a style guide for employees and external stakeholders
creating content for Lone Wolf
Technologies, a real estate technology company based in Cambridge, ON. Learn more
How Self-Service is Changing the Customer Experience is a white paper that
explores the benefits and
considerations of implementing self-service for small to medium sized businesses. Learn more
